App help
Include the app name, version, Windows version, the task you attempted and the exact stage where the result differed.
Start with the app, version and the result you expected.
These details help distinguish an app problem from an unsupported file, a Store rollout delay, or an error on the website.
What to include in your message
Download verification
Include the file name, where you downloaded it and the SHA-256 you calculated. Do not attach an executable unless requested.
Security report
Use the subject “Security report” and provide enough non-sensitive detail to reproduce the concern. Do not publish exploitable details before coordination.
Website correction
Send the URL and the statement that appears outdated or inconsistent. Before changing a product fact, Osenpa checks it against the released app.
Want to support future releases?
Support is optional and never required for downloads or help. The Donate page lists the current contribution options.